Ways to Connect with GovCMS
Have questions about our communications channels? Here’s a refresher:
Community Update newsletter
Our Community Update newsletter is designed to keep you informed and connected. Distributed to our subscribers bi-monthly and published on our website, Community Update provides news from GovCMS on current projects and priorities. The newsletter also includes case studies, best practice advice, and tips and tricks on all things GovCMS. Subscribing to the Community Update newsletter means you’ll also receive invitations for events, user research opportunities and more. If you would like to know more send us an email to govcmscommunications@finance.gov.au.
Subscribe to the Community Update
Distribution Release updates
The GovCMS platform is constantly evolving and improving. To keep our customers well-informed on updates to the platform, their responsibilities, and the services available, we maintain regular communications through direct email release updates. When you onboard with us we automatically sign up primary contacts to this channel. If you’re missing out and want to be notified by email about new release updates, head over and subscribe to GovCMS Release Notes.
GovCMS website
Our GovCMS website is a one-stop-shop for information on all things GovCMS. Our website is one of our key outlets for achieving our communication objectives – self-service, community and information. We are constantly working to improve our website and to support customers to self-serve answers to their queries. Our website is the perfect place to answer your questions or find your way to the answer you’re looking for.
Knowledge Base
Our Knowledge Base has answers to questions relating to all things GovCMS. Access to the Knowledge Base is included as part of access to the GovCMS Service Desk. You will need your credentials to log into the GovCMS Knowledge Base to access articles. If you do not have access to the Service Desk, please contact your site owner to raise a ticket with the Service Desk. If you are the site owner, contact GovCMS using the Contact Us form.
GovCMS GovTEAMS Community
GovTEAMS is a whole-of-government service which allows government and external partners to connect on a security accredited collaboration platform. The GovCMS GovTEAMS community is where you can contact your fellow community members, get involved in surveys and user research, or simply stay informed and ask questions
Created as a place to share information and establish connections across the digital community, it has grown to include places to advertise and find events and job opportunities from across the community. If you’re not currently a member of GovTEAMS you’ll need to set up an account. If you are a member, you can submit this form and we can add you directly to our community.
Find out more about the GovCMS GovTEAMS community and how to join on our GovCMS GovTEAMS Community page.
Slack
Like GovTEAMS, Slack is a messaging and collaboration platform used by our tech community. Slack has not been accredited like GovTEAMS. GovCMS Slack is a community chat workspace allowing members to seek help, ask questions, share work, post updates or announcements and more. To join this workspace, you will first need to contact GovCMS using the Contact Us form requesting access. We will then review and add you to the GovCMS Slack channel. We are aware that not all government agencies have access to Slack, so you will also find our important updates on the GovTEAMS community channel and in our Community Update.
GitHub
GitHub is where GovCMS provides its distribution to the public for download and use , including each of our releases . As part of this offering, you can also request new modules for consideration in the distribution. Also included is a Developer Wiki . This community-driven wiki is curated by GovCMS at the Department of Finance. The wiki's goal is to use clear language and useful overviews, supplemented with links to other resources to help you maintain and build great websites.
Our GovCMS developer wiki contains information about GovCMS Drupal distribution, GovCMS hosting platform (aka Lagoon), help for various platforms ( e.g. Windows, Linux and MacOS) as well as tips and troubleshooting information. You will need a GitHub account to create a new issue or contribute to the wiki. There is no cost associated with creating a GitHub account.
GovCMS is more than a whole-of-government web hosting service. It’s a growing community where we innovate, learn, and solve problems together. Connection with you is what makes us tick so make sure you are signed up to all things GovCMS.