End-of-year actions

As 2021 draws to a close, it's a good time to dive in and do some tidy-up on your GovCMS project, or projects.

The GovCMS ecosystem is complex, with a number of programs and services offered by the team. As with other, similar providers, we rely on you to let us know about changes within your organisation. This includes changes to who should, and shouldn’t have access and updates to contact details. Like making sure your primary contact details are up to date for each project.

Actions GovCMS recommend include:

Assess your GovCMS SaaS permission restrictions

To ensure we comply with our OFFICIAL: Sensitive security accreditation, certain security-related permissions aren’t allowed to be granted to users on GovCMS SaaS websites. The use of these disallowed permissions will cause GitLab build failures. If this occurs, these permissions will need to be removed before changes can be pushed to your GitLab code repository. 

Note: The list of disallowed permissions is continuously reviewed and updated to ensure the security of the GovCMS platform. You should review this list regularly to make sure your website is up to date.

Clean up your access permissions

If you’re team has had staff turnover (and who hasn’t), it’s important to make sure staff who have left the team no longer have access to your project dashboard, Service Desk account or GovCMS Drupal website.  

Submit a Service Desk ticket to add, update or delete people who no longer need access. With one ticket, the Service Desk and GovCMS will update the relevant GitLab and Service Desk accounts as well as any relevant contact lists, keeping your website and information secure and your accesses simple.

Note: When managing your GovCMS Drupal website user access yourself, make sure users who no longer need access are set to ‘blocked’. Do not delete users as this can create issues with content.

Update your contact details

Whether your primary contact person changes, or just their email address, it’s important to let GovCMS know. GovCMS may attempt to contact you regarding changes to your website, the underlying infrastructure, or other updates or changes to your service.

In addition to making sure your primary contact is up to date with GovCMS, you should also ensure we have details of who to contact regarding the specifics of your website. Including invoicing, distribution changes, security, Domain Name Server (DNS), your Memorandum of Understanding (MOU) and your designated group mailbox.

You can update your primary contact, and any other contacts by raising a Service Desk ticket. With one ticket, the Service Desk and GovCMS will update the relevant GitLab and Service Desk accounts as well as any relevant contact lists. It’s quick and easy, and keeps it all in one place.