The Department of Finance (Finance) located in Canberra, ACT uses the event management solution using www.etouches.com, to manage events.
If you register for an event through ‘etouches’, Finance will collect the email address you nominate and any other identifying information you provide, such as first name, last name or position.
Personal information that you provide is hosted in Australia.
How we deal with complaints and requests
You may request access to personal information about you that we hold and you may ask us to correct your personal information if you find that it is not accurate, up-to-date or complete. You may also make a complaint about our handling of your personal information. These services are free of charge.
To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.
You can contact us by email, or send your request or complaint to the postal address below. We undertake to respond within 30 days. If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.
How we protect your personal information
To help protect the privacy of data and personal information we collect and hold, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis.
We train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your personal information is restricted to employees who need it to provide benefits or services to you.
We also follow the Guidelines for Federal and ACT government websites issued by the Office of the Australian Information Commissioner.
Telephone: +61 2 6215 1783
Fax: +61 2 6283 7999
Email: privacy [at] finance.gov.auThe Privacy Contact Officer
Department of Finance
One Canberra Avenue
Forrest ACT 2603