Book your D9 to D10 upgrade (SaaS)


This form is for customers who currently have a Drupal 9 SaaS website with GovCMS.

Drupal 9 (D9) SaaS customers need to book in a preferred window of time to have their site automatically upgraded to Drupal 10 (D10).

We will follow this 3 step process:

  • Step 1: creating a D10 version of your website in a feature branch in GitLab

    GovCMS is running a process to automate the upgrade of your D9 SaaS website to D10 into a test environment.

    We will use the Service Desk to facilitate this process and keep track of all the D9 websites.

  • Step 2: having the opportunity to validate the upgrade, test your website and identify and fix any issues

    Once the site has been upgraded, you will need to validate that your D10 site works and functions as expected. Validation should include:

    • Reviewing that all content on your site is available.
    • Editing/adding/deleting content to the environment works.
    • The presentation of the site - does it appear on screen as expected.
    • Do any features or interactive tools you have on your site still work and deliver the right results.
    • When considering signing off:

      If the site works as expected - advise the GovCMS team that the D10 version of the site can be turned on to the public.

      If the site does not work as expected - additional work/testing will need to be done to ensure that the site can be successfully upgraded to D10. Depending on the issues which may range from simple to complex.

  • Step 3: switching the D9 website to the D10 website.

    Once you are satisfied that your site works as expected, contact the Service Desk. You will need to request GovCMS to make the configuration changes to switch your website to D10.


The upgrades will occur within 12 time-boxed groups across July to October 2023. The following table provides dates for each group.

To allow us enough time to finalise our internal processes, the cut off to be in each group is the Friday prior to each group's start date. 

Group Timeframe Group nomination cutoff
Group 1 Wed, 5 Jul 2023 - Wed, 19 Jul 2023 COB Fri, 30 Jun 2023
Group 2 Wed, 12 Jul 2023 - Wed, 26 Jul 2023 COB Fri, 7 Jul 20223
Group 3 Wed, 19 Jul 2023 - Wed, 2 Aug 2023 COB Fri, 14 Jul 2023
Group 4 Wed, 26 Jul 2023 - Wed, 9 Aug 2023 COB Fri, 21 Jul 2023
Group 5 Wed, 2 Aug, 2023 - Wed, 16 Aug 2023 COB Fri, 28 Jul 2023
Group 6 Wed, 9 Aug 2023 - Wed, 23 Aug 2023 COB Fri, 4 Aug 2023
Group 7 Wed, 16 Aug 2023 - Wed, 30 Aug 2023 COB Fri, 11 Aug 2023
Group 8 Wed, 23 Aug 2023 - Wed, 6 Sep 2023 COB Fri, 18 Aug 2023
Group 9 Wed, 30 Aug 2023 - Wed, 13 Sep 2023 COB Fri, 25 Aug 2023
Group 10 Wed, 6 Sep 2023 - Wed, 20 Sep 2023 COB Fri, 1 Sep 2023
Group 11 Wed, 13 Sep 2023 - Wed, 27 Sep 2023 COB Fri, 8 Sep 2023
Group 12 Wed, 20 Sep 2023 - Wed 4 Oct 2023 COB Fri, 15 Sep 2023
Booking typeRequired
Your details

For each of your Drupal 9 SaaS websites, include the project name or URL of the project.

  • Select your preferred group window for upgrade and validation
  • Select an alternate group window for upgrade and validation

Use the plus (+) symbol to add additional projects.

Project name / URL of website Preferred Group Alternate Group Operations
Please provide any further information that helps us plan for the D9-D10 upgrade. This could include:
  • time constraints in your organisation
  • key project priorities/deadlines
  • competing priorities
  • capacity/skills within the team to complete validation
This page was last updated on Tuesday 23 May 2023